How to contact us
Email atharv@nichijo.org and include:
- The email address used with your account
- Your group slug (if available)
- A short description of the issue
- Device model, iOS or Android version, and app version
- Screenshots if relevant
Troubleshooting quick checks
- Can not sign in: confirm you are using the same Apple/Google account used to join your group.
- Health metrics missing: on iPhone, check Apple Health permissions. On Android, check Health Connect permissions and that your source app has written the relevant records. Open nichijō to sync. For Garmin, check your connection in Settings.
- Invites not opening: update the app and open the invite link directly from the same device.
- Notifications not arriving: check notification permission and Focus/Do Not Disturb settings on your device.
Delete account and data
In the app, open Settings and use Delete my account.
If you cannot access the app, email atharv@nichijo.org with subject "Delete my data" from your account email. We may request verification before processing.
Privacy and policy links
Important note
nichijō is not a medical service and does not provide medical advice. If you have a medical emergency, contact local emergency services.